1. Introduction
These Terms and Conditions govern the provision of cleaning services by Homemakers Haven to you ("Client"). By accessing or using our website, ordering our services, or accepting delivery of our services, you agree to be bound by these Terms.
2. Services
We offer a variety of cleaning services, including:
- Regular cleaning
- Deep cleaning
- Move-in/move-out cleaning
- Window cleaning
- Carpet cleaning
- Other services as may be agreed in writing
3. Booking and Scheduling
- Bookings can be made online, by phone, or email.
- We require a minimum of 24 hours' notice for booking cancellations or changes.
- The Customer must provide the Company with accurate information about the property to be cleaned, including the size, number of rooms, and any special requests.
- Late cancellations or changes may be subject to a fee.
- We will confirm your booking by email or phone.
4. Pricing and Payment
- Our prices are based on the size and type of cleaning service requested.
- We will provide you with a quote in writing before confirming your booking.
- Payment is due on the day of service, unless other arrangements have been made in writing.
- We accept payment by cash, check, or credit card.
- A late payment fee of %10 will be charged for invoices not paid within 10 days of the due date.
5. Service Guarantee
- We are committed to providing high-quality cleaning services.
- If you are not satisfied with any aspect of our service, please contact us within 24 hours of the cleaning.
- We will do our best to rectify the situation to your satisfaction.
6. Access and Security
- You are responsible for providing access to your property for the cleaning service.
- This may include providing a key, alarm code, or arranging for someone to be present during the cleaning.
- We are not responsible for any damage to your property that is not caused by our negligence.
- We will take all reasonable precautions to protect your property and belongings.
- Please place all valuables in the desired cleaning area away.
- Please put up any pets in the desired cleaning area.
- Injury from animals while cleaning the residence is the home owners responsibility.
7. Liability
- We are not liable for any loss or damage to your property that is not caused by our negligence.
- We are not liable for any indirect, consequential, or special damages arising out of the provision of our services.
- Our maximum liability to you for any claim arising out of the provision of our services shall not exceed the total price of the services provided.
- For your comfort and security Homemakers Haven carries general liability insurance.
- All employees have undergone a trough back ground check and training period.
8. Termination
- We reserve the right to terminate your booking or refuse service at any time for any reason.
- You may terminate your booking at any time by providing us with 24 hr notice
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Montana.
10. Entire Agreement
These Terms constitute the entire agreement between you and us with respect to the subject matter hereof and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.
11. Amendments
We may amend these Terms at any time by posting the amended Terms on our website. Your continued use of our services following the posting of the amended Terms constitutes your acceptance of the amended Terms.
12. Contact Us
If you have any questions about these Terms, please contact us at:
homemakershaven2023@gmail.com or 509-405-9628